Kate Spade & Company

Live Colorfully

Title: Store Facilities & Maintenance Specialist
November 2015 - December 2016

Managed the maintenance of store design and operations of 185+ North America & International (United Kingdom, & Ireland) properties. With one direct report, managed the daily activities by service-vendor; dispatched work requests; solicited bids for major repairs and equipment replacements; provided direction on expectations for service, continually monitored and evaluated vendor performance to ensure satisfactory completion, quality, timeliness, and value. Launched and implemented ServiceChannel to drive transparency around repairs for the store leadership teams. Also managed all maintenance permits and business licenses.