UNibail-Rodamco-westfield:
Westfield Valley Fair

Title: Manager, Facility Operations & Tenant Services
July 2020 - August 2021

Managed opening coordination efforts for retail tenants (including in-line shops, restaurant/hospitality uses as well as common area kiosks and specialty leasing units), assure each tenant is open on time with the highest possible level of quality as well as coordinate with local jurisdictional authorities to facilitate tenant permitting and inspections, general facility operations, financial management, risk management, center aesthetic, customer experience, and contract administration. Responsibilities include overseeing the day-to-day facilities operations of Westfield Valley Fair and affiliated business units including budgeting (operational and capital), expense control, tenant construction, preventative maintenance program management, managing all building components (including HVAC, plumbing, Fire/Life Safety, and electrical systems), managing contractor and vendor relationships, administering contracts, supervising contract maintenance, engineering, security, and janitorial operations; coordinating the company’s risk management program within the respective center, maintaining the aesthetic of the center, and maximizing the customer experience.